
ChiroLink Coaching Inc. – Privacy Policy
Effective Date: November 25, 2025
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This Privacy Policy explains how ChiroLink Coaching Inc. (“ChiroLink,” “ChiroLink Coaching”, “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when individuals (“you,” “Users”) interact with our website and services at www.chirolinkcoaching.com (the “Site”).
We are committed to protecting your privacy and complying with Canadian and Ontario privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
1. Personal Information We Collect
We may collect personal information when you visit our Site, complete forms, register for coaching programs, make purchases, or communicate with us.
Personal information may include:
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Name
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Email address
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Phone number
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Payment-related information (processed securely through third-party providers such as Stripe or Wix; we do not store full credit card details)
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Information you voluntarily share through applications, questionnaires, or communication with us
You may choose not to provide certain information, but doing so may limit your ability to access some services.
2. Coaching Information (Confidentiality)
Any information you share through:
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Coaching applications
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1:1 coaching sessions
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Group mastermind programs
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Business questionnaires
is treated as confidential and used solely to provide coaching services and support your business development.
ChiroLink Coaching Inc. does not collect or store any personal health information or chiropractic patient records.
3. Non-Personal Information
We may automatically collect non-identifiable technical information such as:
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Browser type
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Device type
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Operating system
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IP-based general location
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Pages visited and time spent on the Site
This helps us evaluate Site performance and improve user experience.
4. Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to enhance functionality and understand usage patterns.
You may disable cookies in your browser settings, but certain features may not function as intended.
5. How We Use Personal Information
ChiroLink Coaching Inc. may use your information to:
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Operate and maintain our Site
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Deliver and manage coaching services
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Improve user experience and program offerings
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Send administrative emails, confirmations, program updates, and CASL-compliant promotional emails (only with express consent)
We do not use your information for purposes other than those listed without your consent unless required by law.
6. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect personal information under our control from unauthorized access, alteration, or misuse.
However, no online transmission or storage system is completely secure. Users should take appropriate precautions when submitting information online.
7. Sharing Personal Information
We do not sell, rent, or trade personal information.
We may share information only in the following cases:
Service Providers
With trusted third-party providers such as:
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Wix (website platform)
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Stripe (payment processing)
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Zoom (video conferencing)
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Google Workspace (email + document storage)
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Email marketing services
They receive only the information needed to perform their services.
Legal Requirements
If required by law, regulation, or government authority.
Business Transfers
In the event of a future sale, merger, or business restructuring, user information may be transferred to the new owner as part of business assets.
Aggregated Data
Non-identifiable, aggregated data may be used for analytics.
8. Cross-Border Processing
Some service providers may store or process information outside Canada (e.g., the United States).
Your information may be subject to the laws of those jurisdictions.
We work only with reputable providers who maintain strong privacy protections.
9. Your Rights Under PIPEDA
You have the right to:
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Request access to personal information we hold about you
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Request corrections to inaccurate information
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Withdraw consent at any time (subject to legal or contractual restrictions)
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Ask how your information has been used or disclosed
To exercise any of these rights, contact us at the email below.
10. Retention of Personal Information
We retain personal information only as long as required to fulfill the purposes in this policy or as required by law.
When information is no longer required, it is securely deleted, anonymized, or destroyed.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Continued use of the Site indicates acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to access or amend your personal information, contact:
ChiroLink Coaching Inc. Inc.
Email: drcheryl@chirolinkcoaching.com
Website: chirolinkcoaching.com